| dc.description.abstract | During software running, even errors
due to system complexity and inadequate testing
may occur. Troubleshooting plays an important
role in software development and evaluation
steps. Due to rapid changing technology, the
whole system should adapt according to the
situation, including matters such as well-skilful
persons, technology and data. The bug
management process has several steps, and
controlling those steps is a huge challenge.
Behind the situation, the small-scale Software
companies need resources other than local
organizations. This research focuses on
identifying local small-scale organization
behaviours, since they have fewer financial
problems and less technological literacy of
operating some licensed automation tools used
in the software bug management industry. The
research raises how automation techniques solve
financial challenges faced by small-scale
organizations. A research methodology approach
which analyses previous studies and collected
data is observed, and that information is
validated according to the small-scale
organization requirement. Finally, a proposed a
system to overcome the situation is introduced,
which is a web-based application that hosts the
cloud. The proposed system implementation
provides a facility for real-time communication
between SQA, developers, and other team
members via comments on each reported bug,
while it assigns bugs to all the job roles
represented by the agile software development
life cycle, to reach historical bug records. Facility
to embed the technical evidence as a report to the
bug for a better understanding of the developer
is also introduced. This facility generates reports
for tracking each developer and tester's
performance of that particular local organization.
The proposed system uses an open-source
development framework. | en_US |
